Privacy policy

Who is responsible

Offscript is operated by Perry under Skyrocketing Tech in Ghana. For privacy questions or requests, email privacy@thetribeland.com.

Information we process

• Account information: email address, authentication identifiers, and any profile details you choose to add.
• Practice information: the selected topic, recording, transcript, timer settings, and generated coaching needed to complete your requested analysis. Free-plan recordings, transcripts, and analyses are not stored after the response is delivered.
• Saved history: paid accounts can keep transcripts, scores, feedback, topics, and optional research notes.
• Consented analytics: limited events such as page views, selected mode or category, topic generation, and analysis completion. We exclude recordings, transcript text, topic text, research notes, and coaching text.
• Service and security information: necessary logs such as timestamps, device or browser information, IP-derived security signals, errors, and actions needed to prevent abuse.
• Billing information: plan, payment status, transaction references, and billing events. Paddle handles payment credentials as merchant of record, and RevenueCat processes product and subscription state. We do not store full payment credentials.

Why we use it

We use data to provide requested features, authenticate accounts, remember preferences, secure the service, prevent abuse, provide support, process subscriptions, meet legal obligations, and understand product performance only where you allow it. We do not sell personal data or use it for behavioural advertising.

Service providers and transfers

We may use WorkOS for authentication, Supabase for application data hosting, Netlify for website delivery, Paddle as merchant of record, RevenueCat for billing orchestration and account access, PostHog for consented product analytics, and Ollama for transcription and speaking analysis. These providers may process data in other countries under their own contractual and security safeguards. We limit what each provider receives to what its task requires.

Retention

We keep account and practice data while your account is active and only as long afterward as needed for deletion, recovery, security, disputes, or legal duties. Operational backups may persist for a limited rotation period. Billing and tax records may be kept for the period required by applicable law. Device-only preferences and research notes remain in your browser until you clear them.

Your choices and rights

Depending on applicable law, you may ask to access, correct, export, restrict, object to, or delete personal data, and may withdraw consent where consent is the basis. You may also complain to Ghana's Data Protection Commission. We may verify your identity before completing a request.

Children and security

The service is not directed to children under 16 and we do not knowingly collect their account data. We use reasonable technical and organisational safeguards, but no online service can promise absolute security. Contact us promptly if you believe your account or data is at risk.

Changes

We will post material policy changes here and, when appropriate, notify account holders before they take effect.